Privacy Policy

Effective Date: June 25, 2026

1. Introduction

HaulWRX ("HaulWRX," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit haulwrx.com, communicate with us, request information about our services, or use any software, websites, mobile applications, or services operated by HaulWRX.

By accessing or using our website or services, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Name

  • Company name

  • Job title

  • Business email address

  • Telephone number

  • Project information

  • Messages submitted through contact forms

  • Information provided when requesting demonstrations or proposals

  • Customer support communications

You are not required to provide personal information simply to browse our website.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Date and time of visits

  • Pages viewed

  • Referring website

  • General geographic region

  • Session duration

  • Website interactions

  • Cookie identifiers

This information helps us understand how visitors use our website and improve our services.

3. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Operate our website

  • Remember visitor preferences

  • Measure website performance

  • Improve user experience

  • Analyze website traffic

  • Evaluate marketing effectiveness

Our website uses Google Analytics 4 (GA4) to better understand website usage.

Depending on your location, you may be presented with cookie consent options before non-essential cookies are placed on your device.

4. How We Use Information

We may use information to:

  • Respond to inquiries

  • Schedule demonstrations

  • Prepare proposals

  • Provide brokerage services

  • Operate our software platform

  • Improve our website

  • Improve our products and services

  • Monitor website performance

  • Prevent fraud or abuse

  • Comply with legal obligations

  • Communicate important updates

5. AI-Assisted Processing

HaulWRX uses artificial intelligence and automated technologies to improve operational efficiency.

Examples include:

  • Processing haul tickets

  • Extracting information from uploaded documents

  • Assisting carrier compliance workflows

  • Supporting invoice preparation

  • Improving operational matching and workflow automation

AI-assisted processes are designed to support our operations and may be supplemented by human review where appropriate.

HaulWRX does not use customer data submitted through our platform to train publicly available artificial intelligence models.

6. How We Share Information

We do not sell personal information.

We may share information with trusted service providers who assist in operating our business, including providers of:

  • Cloud hosting

  • Website hosting

  • Data storage

  • Analytics

  • Customer communications

  • Technical support

  • Payment processing (if applicable)

We may also disclose information:

  • To comply with applicable law

  • To respond to lawful requests from government authorities

  • To protect our legal rights

  • In connection with a merger, acquisition, or sale of substantially all company assets

7. Data Security

We employ reasonable administrative, technical, and physical safeguards designed to protect information under our control.

These safeguards may include:

  • Secure cloud infrastructure

  • Encryption of data in transit where appropriate

  • Role-based access controls

  • System monitoring

  • Authentication controls

  • Routine software updates

Although we work to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain information only for as long as necessary to:

  • Provide requested services

  • Fulfill contractual obligations

  • Resolve disputes

  • Meet legal and regulatory requirements

  • Improve our products and services

9. Third-Party Services

Our website may contain links to third-party websites or services.

HaulWRX is not responsible for the privacy practices or content of third-party websites.

10. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

11. Children's Privacy

HaulWRX services are intended for businesses and are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically.

When material changes are made, we will revise the Effective Date shown at the top of this document.

13. Contact Us

Questions regarding this Privacy Policy may be directed to:

HaulWRX

Email: privacy@haulwrx.com

Website: https://haulwrx.com